App Users by Type

Overview

This gadget displays the number of users gained (or lost) of a given app in a period of time, based on the sale type: New, refund, renewal or upgrade.

The count of users is an approximation made by adding the sizes of the licenses' tiers over a specific period of time and aggregated by the type of the sale: New, refund, renewal or upgrade.

For server and data center licenses, the size of the tier is used, so it’s not a 100% precise number, for example, a 50 users server license is counted as 50 users, although it could be in a range of 25 to 50 users. As for cloud licenses, the number is precise, since the tier indicates the exact number of users of the license.

The gadget displays the four metrics: Users in New sales, Users in Refunds, Users in Renewals and Users in Upgrades.

Configuration

Name your gadget meaningfully, so everyone knows at a glance what it is about and when to use it. Fill out the rest of the fields as applicable, namely:

Integrations

We are working on our growing catalog of https://roninpixels.atlassian.net/wiki/spaces/RDD/pages/33345 and https://roninpixels.atlassian.net/wiki/spaces/RDD/pages/87457873, but contact us you want us to expedite a specific one, visit our Help Center.

Dashboards

This gadget appears in the following dashboard: https://roninpixels.atlassian.net/wiki/spaces/RDD/pages/85753987 (see Atlassian Marketplace Partner).

See also