{"status":404,"reasonKey":"com.atlassian.pocketknife.api.commons.error.AnError","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/2cb309ad-732d-47bd-90a7-2c0f0124211c/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjNjA1ODRkYy04M2QxLTQ5MzMtOThlMS04NTcwNjM5ZWIzNWEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjJjYjMwOWFkLTczMmQtNDdiZC05MGE3LTJjMGYwMTI0MjExYyI6WyJyZWFkIl19LCJleHAiOjE2NzQ5MTM5ODksIm5iZiI6MTY3NDkxMzM4OX0.gBmA_8ayxXMwPpUsVaHP5zGUGo-YaWO-yhnMs0takrw&client=c60584dc-83d1-4933-98e1-8570639eb35a&mode=fit","logoId":"2cb309ad-732d-47bd-90a7-2c0f0124211c","isLogoAvailable":true,"helpCenterTitle":"Welcome to the RoninPixels Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"This site is currently in read-only mode until January 23.","userInitialAnnouncementMessageWiki":"<p>We will be moving this support portal to a new instance next week. You do not need to take any action at this time. We’ll update this banner to direct you to our new portal as soon as it’s live.<br> If you require any assistance or have any questions please email support@appfire.com.</p>\n<p>We stand with Ukraine. Appfire has suspended support services to customers in Russia and Belarus until further notice. <a href=\"https://www.linkedin.com/pulse/appfire-position-statement-ukraine-crisis-russia-randall-ward/?trackingId=OOZn9exSQi674x6KLb0Y4Q%3D%3D\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Read our full statement</a></p>\n<p>CVE-2021-44228 Update:</p>\n<p>We'd like to assure our customers that no RoninPixels apps have been impacted by the Log4J vulnerability (CVE-2021-44228). Please refer to the Atlassian Support Documentation - <a href=\"https://confluence.atlassian.com/kb/faq-for-cve-2021-44228-1103069406.html\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">FAQ for CVE-2021-44228</a> for the latest details.</p>\n<p>RoninPixels is now part of the Appfire family.<br> <a href=\"https://roninpixels.com/company-update/weve-joined-the-appfire-family\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Learn more</a></p>\n<p>SLA Dashboard report</p>\n<p>Access to your <a href=\"https://ronindashboards-staging.herokuapp.com/jira/shared/dashboard?boardToken=VTJGc2RHVmtYMTlPSkFubjJxZkJyRXh0MWk4T2wyaWdRMWl1Zk4yZGgrbnl5ZzBsSUJOc2ZkZG9CRFhybG43ZmxWa01vOTk4aGp2YlVyeHVzZlUyTVZTTXdES2lwa2U1aXY1aTF5YXFaVzM2aXRtdGZ2WTY2REZRanp5dHNuMm1SOHpndEpDc2dHVlNEU0VZbkNiSmxUUkJJV3piampFVkphbjljR3QwWEllbDRLd3NEcWxZeVJoZlNlL1REa1pCdUNGd0pFajlYZzNqMjhrN3NjOC9sV3BwY290WTl3MUxaRUFxaHcvaUJrbGFQV2EvRFdCZFJQUk5hZUNBcEMvZWh5VmE1RWFabU1LTmRnaDlENTYzT1E9PQ==\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">customer dashboard</a></p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the RoninPixels Help Center","sharedPortalName":"Help Center","announcementHeader":"This site is currently in read-only mode until January 23.","announcementMessage":"We will be moving this support portal to a new instance next week. 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