Help Center

Welcome to the RoninPixels Help Center

Our new Appfire Customer Support Portal is now live!

Visit the new portal to submit a new support request or follow up on an existing ticket.

If you have trouble accessing the new portal, have questions about switching to the new Appfire support portal or anything non-technical, please email us directly at support@appfire.com

We stand with Ukraine. Appfire has suspended support services to customers in Russia and Belarus until further notice. Read our full statement

CVE-2021-44228 Update:

We'd like to assure our customers that no RoninPixels apps have been impacted by the Log4J vulnerability (CVE-2021-44228). Please refer to the Atlassian Support Documentation - FAQ for CVE-2021-44228 for the latest details.

RoninPixels is now part of the Appfire family.
Learn more

SLA Dashboard report

Access to your customer dashboard

Portals

  1. Opsgenie Migrated Incidents 20-08-2024 09:15

    Welcome! You can raise a request for Opsgenie Migrated Incidents 20-08-2024 09:15 using the options provided.

  2. Ronin Support

    Welcome! You can raise a request for Ronin Support using the options provided.

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