Reporting dashboards for Users of the Customer Portal in Jira Service Management
Yes, you heard right! You can now permit the access to users of Customer Portals in your Jira Service Management instance. Ask your admin to enable it and share your awesome metrics with your customers.
We are happy to provide our enterprise customers with a granular way to restrict the access to their reporting dashboards. And the way of setting the different levels of permissions are going to sound familiar to many users, since we mimicked Confluence’s page restrictions schema:
Anyone can view and edit: Anyone in your Jira or Confluence instance is able to access the dashboard content.
Anyone can view, some can edit: Anyone in your Jira or Confluence instance is able to view the dashboard content, but only some users/groups can edit it.
Only specific people can view or edit: Only selected users/groups in your Jira or Confluence instance are able to view and/or edit the dashboard content.